Shipping abroad and returns
Free shipping costs in Germany for all standard package and cargo orders with a value of more than €50. We charge a fee of €5,95 as shipping and administration costs for orders below €50.
Shipping costs abroad
Shipping costs outside Germany are divided into three Country zones 1, 2, 3, 4.
The standard (extra) delivery time is between 3 to 5 days.
¹ The costs under "pallet shipment" are per pallet. Pallet prices are only calculated when ordering one the following products; heat-recovery units, ventilation systems with connections of Ø400 or larger, thermoduct- and spiral pipes. The total shipping amount will be automatically calculated on the checkout page. All above mentioned prices are Value Added Taxes (VAT) included.
Returns from Country zone 1, 2, 3, 4
It is possible to return products to our warehouse in the Netherlands within a 90-day period. This is at your own expenses.
Please contact us at
[email protected] before sending the product(s). We will send you a RMA number (Return Merchandise Autorization number).
Customer support
At Lüftungsland, we find it important to be available to everyone, at any time, and to answer your questions as fast as possible.
Opening hours and accessibility
We can be reached by phone from:
Monday to Friday from 08:30 till 17:00
(we are available 24/7 via [email protected].)
Contact information
Lüftungsland
[email protected]
0392 / 9292 9995
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