Shipping abroad and returns

Shipping within Germany

No shipping costs are charged for orders with a value of at least €50 when the package is to be delivered in Germany. For orders below €50, we charge a shipping and administration fee of €5.95.

Shipping outside of Germany

Delivery outside Germany may take an additional 3 to 5 working days. Shipping costs depend on the selected country of destination and are automatically calculated in the shopping cart. Shipping costs may be higher for pallet deliveries.

Pallet prices are only calculated when ordering one of the following products: heat-recovery units, roof extractor fans, ventilation systems with connections of Ø 400 or larger, thermoduct and spiral pipes.

It is possible to have your package delivered to the following countries: 

• Netherlands
• Belgium
• Denmark
• Germany
• Finland
• France (excl. Andorra)
• Ireland
• Italy (excl. San Marino and Vatican City)
• Latvia
• Lithuania
• Luxembourg
• Austria
• Poland
• Portugal (excl. Azores and Madeira)
• Slovenia
• Spain (excl. Canary Islands)
• Czech Republic
• Sweden

Returning your products